Get in touch

Hartlepool Office

202-204 York Road,
TS26 9EB

(01429) 869 525

Opening Hours:

Mon-Fri 9:15am – 5:15pm

24 Hour Motor Claims line


Any other claims contact the branches during office hours.

Middlesbrough Office

256 Linthorpe Road,

(01642) 927 333

Opening Hours:

Mon-Fri 9:30am – 4:45pm

Speak to the team

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    We aim to respond to all enquiries within two working days.

    Please do not submit any sensitive data.

    It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.


    Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,